Privacy & Cookie Policy

Privacy Policy

Rachael Addis is committed to protecting your privacy and handling your personal information responsibly. This Privacy & Cookie Policy explains what information is collected through this website, how it is used and the choices you have regarding your personal data.

Who We Are

This website is operated by Rachael Addis, who is the data controller for the purposes of UK data protection legislation.

If you have any questions about this Privacy & Cookie Policy, please contact:

Email: rr.addis@gmail.com

Information We Collect

Depending on how you interact with this website, we may collect the following information:

• Your name

• Email address

• Telephone number (where provided)

• Billing and delivery addresses

• Information relating to purchases, commissions or workshop enquiries

• Any information you choose to provide through contact forms or email correspondence

If you choose to subscribe to the mailing list, we will also collect your name and email address to send occasional updates about new artwork, exhibitions, workshops and studio news.

How We Use Your Information

Your personal information is only used where necessary to:

• Respond to enquiries

• Process and fulfil orders

• Arrange deliveries

• Manage commissioned artwork, mural projects and workshops

• Send marketing emails where you have provided your consent

• Improve the performance and functionality of this website

• Comply with legal and accounting obligations

Contact Forms

When you submit an enquiry through this website, the information you provide will only be used to respond to your enquiry and manage any ongoing communication relating to your request.

Your details will not be added to the mailing list unless you have separately chosen to subscribe.

Sharing Your Information

Your personal information is treated as confidential and will only be shared where necessary to provide our services.

This may include trusted third-party providers such as:

• Squarespace (website hosting and ecommerce)

• Stripe and/or PayPal (payment processing)

• Delivery and courier companies

• Google Analytics (website analytics)

• Email marketing providers (where you have subscribed)

These providers process your information securely and only for the purposes required to deliver their services.

Your personal information will never be sold to third parties.

Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

• To fulfil a contract, such as processing an order or commission

• Where you have provided consent, such as subscribing to our mailing list

• Where processing is necessary for our legitimate business interests, including responding to enquiries and improving our website

• To comply with legal obligations

How Long We Keep Your Information

Personal information is only retained for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and tax requirements.

Where required by law, certain purchase records may be retained for up to six years.

Your Rights

Under UK data protection legislation, you have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where appropriate

• Withdraw your consent for marketing communications at any time

• Request restriction of processing in certain circumstances

• Object to certain types of processing

• Request transfer of your personal data where applicable

• Lodge a complaint with the Information Commissioner's Office (ICO)

Further information about your rights can be found at https://ico.org.uk.